Privacy Policy

This Privacy Policy explains how Collom Construction and Pacific Weatherization (“we,” “our,” or “us”) collect, use, store, and protect information when you visit our website, submit an intake form, communicate with our team, or receive services from us. Our website address is https://collomco.com. By using our website or submitting information to us, you agree to the practices described in this policy.

We collect personal information that you voluntarily provide, including your name, phone number, email address, property address, intake form responses, details about your home, photos or documents you upload, and any information shared during scheduling or project communication. We also collect certain technical data automatically, such as your IP address, browser type, device information, pages visited, and referral sources. If you leave comments on the site, we collect the data shown in the comment form, your IP address, and browser user agent to help with spam detection. An anonymized hash of your email may be sent to the Gravatar service to determine whether you use it.

If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS), as visitors may download and extract location information from those images. Our website uses cookies to improve functionality and convenience. If you leave a comment, you may opt to save your name, email, and website in cookies so you do not need to re-enter them later. Login pages may set temporary cookies to determine whether your browser accepts cookies, and additional cookies may be set to store login information, screen display preferences, or post editing activity. These cookies contain no personal data beyond what is necessary for site functionality and expire according to standard WordPress behavior.

Our website may include embedded content such as videos, images, or articles from other websites. Embedded content behaves as though you visited the external website directly, and those sites may collect data, use cookies, or track your interaction with the embedded content.

We use your information to provide construction, repair, weatherization, comfort improvement, and home performance services; diagnose structural or energy issues; prepare estimates and project documentation; communicate with you about scheduling and project updates; assist with rebate or utility program documentation when requested; and improve our website and customer experience. We do not sell your information.

We share your information only when necessary to provide services. This may include licensed subcontractors assisting with your project, utility or rebate programs when you request assistance, software providers used for scheduling or intake forms, email service providers, payment processors if applicable, and automated spam detection services. If you request a password reset, your IP address will be included in the reset email.

We retain project records, intake forms, diagnostic notes, communication history, and other service-related information as long as necessary for business, warranty, or legal purposes. Comments and their metadata are retained indefinitely to support automated moderation. If user accounts are ever enabled, profile information will be stored and may be edited or deleted by the user except for usernames, which cannot be changed.

You may request an exported file of the personal data we hold about you or request deletion of your data, except for information we must retain for administrative, legal, or security purposes. Requests may be sent to jason@collomco.com.

Visitor comments may be checked through an automated spam detection service. Intake form submissions are processed through Fillout, and emails are handled through our email service provider. Project information may be shared with utility programs only when you request rebate assistance. Our services are not directed toward children, and we do not knowingly collect information from individuals under 18.

We may update this Privacy Policy periodically, and the “Last updated” date will reflect the most recent revision. If you have questions about this policy or how your information is handled, you may contact us at jason@collomco.com.